Quality Assurance

• Fully traceability with ISO 9001 Quality System
• We place strong emphasis on Health and Safety and standard types of hygiene
• EROS have been accredited to BS EN ISO 9001:2000 since January 2003
• From February 2009 we have Soil Associated accreditation for filling and packing
• Comprehensive traceability from enquiry to delivery
• In depth Quality Assurance, from in-coming goods to final products
• Approved suppliers and contractors
• All orders acknowledged and scheduled within 48 hours of receipt

 

• Our Quality Objectives
• “Satisfy and exceed customer expectations
• Continually improve the site and infrastructure
• Work pro-actively with customers to improve customer satifaction
• Provide a culture of continuous improvement
• Be a leading Contract Manufacturer of Toiletries and Cosmetics
• Enhance our efficiencies through the analysis and review of recommendations from Customers, Suppliers, Auditors and Internal Audits
• Encourage committed staff by provind traing to the highest level of competency”

(Extract from EROS’ Internal Management Review process September 2008)